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ACHE of MA Conference Presented by the Central/Western MA Local Area Council: Diversity, Equity and Inclusion in Healthcare: Tools for Implementing Actionable Strategies

September 25, 2019 @ 8:00 am - 12:00 pm

Wednesday, September 25, 2019
8:00 AM – Noon
Baystate Health and Education Center
361 Whitney Avenue, Holyoke, MA

In today’s healthcare market, the business case for diversity, equity and inclusion is clear. How are organizations building comprehensive strategies and measuring results? How is it helping to create a competitive advantage and provide care that is culturally responsive to the community’s needs? This conference will focus on the tools that healthcare organizations are using to operationalize their diversity, equity and inclusion plans.

Online Registration


  • Joanne Marqusee, President and CEO, Cooley Dickinson Health
  • Amelia Spiliotes, CEO, Community Health Programs


  • Sarah Perez McAdoo MD, Population Health Capstone Director for the Population based Urban and Rural Community Health (PURCH) Track, University of Massachusetts Medical School – Baystate
  • Linda Rappaport, Managing Partner, Gazelle Strategic Partners, LLC
  • Frank Robinson, Vice President, Public Health, Baystate Health
  • Betsy Shally-Jensen, Director of Diversity, Equity & Inclusion, Cooley Dickinson Heath Care
  • Moderator: Carla Villacorta, ACHE of MA Diversity & Inclusion Committee and Healthcare Consultant
  • And our Keynotes

Speaker Bios


8:00 AM Registration, Breakfast and Networking
8:25 AM Opening Remarks
8:30 AM Keynote:

  • Joanne Marqusee, President and CEO, Cooley Dickinson Health
9:15 AM Keynote:

  • Amelia Spiliotes, CEO, Community Health Programs
10:00 AM Networking Break
10:30 AM Panel Discussion
Noon Closing Remarks
12:05 PM Lunch


$99 ACHE of Massachusetts/ACHE Members
$150 Non-members (Join ACHE to receive the Member Rate.)
*$35 Healthcare Administration Students and those “In Transition”

*Students must be in a full-time Healthcare Administration Master’s Program. A Student ID will be requested upon check-in on conference day.

  • The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program.
  • 1.5 ACHE Qualified Education credits have been approved for the Keynote portion of this program.

CANCELLATION: To cancel your registration, please notify us in writing no later than one week prior to the event for a refund, less a $25 nonrefundable processing. If a cancellation takes place less than 3 days prior to the event, no refunds will be given; however, you may send a substitute in your place.


Online Registration


September 25, 2019
8:00 am - 12:00 pm


Baystate Health and Education Center
361 Whitney Ave
Holyoke, MA 01040 United States
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