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WEBINAR: Managing Up in a Virtual World, hosted by ACHE of MA ECN and MHA
July 29 @ 5:30 pm - 7:00 pm
Join ACHE of MA’s Early Careerist Network (ECN) and Massachusetts Health & Hospital Association (MHA) for a virtual panel “Managing Up in a Virtual World” on Thursday, July 29, 5:30pm – 7:00pm.
Join ACHE of Massachusetts ECN and MHA for a live panel discussion to help healthcare professionals learn how to take the first steps in management and leadership development and how to apply them to personal career growth and development.
Panelists will share their personal experiences that helped them get to where they are now and offer advice to attendees in how they can succeed in a virtual setting.
Program will be approved for 1.0 hour of ACHE Qualified Education credits.
Meet Our Speakers
Sylvia Odiana, MBA
Sr. Project Manager, Beth Israel Lahey Health
Sylvia is originally from Dracut, MA and obtained both my MBA and BA at Boston University. She is currently a senior project manager at Beth Israel Lahey Health with experience in operations, revenue cycle, customer experience, patient access, budget management, project planning, and project management. She has over nine years of experience in the healthcare industry and over five years of experience in managing people and processes spanning ambulatory operations and system-level initiatives.
Recent projects have included system patient vaccination planning and operations, working with Supply Chain throughout the pandemic, and diversity, equity, and inclusion efforts. She regularly works with c-suite executives and collaborate with team members of various disciplines.
She has always been passionate in quality care and patient experience as well as a healthy, supportive environment for employees. Former roles have included scheduling and customer service at Boston Children’s Hospital, supervising medical assistants and schedulers at Brigham and Women’s Hospital, and managing staff and budgetary responsibilities at Tufts Medical Center.
Director of Emergency Medicine Management at Tufts Medical Center
Nick Duncan is the Director of Emergency Management at Tufts Medical Center. In this role, he leads the hospital-wide Safety Group and ensures that the hospital is equipped to handle any emergency or event that threatens to disrupt normal operations. Nick works to strengthen the medical center’s response capability by developing and continually improving hospital plans and procedures, as well as providing training and education to staff.
Prior to this role, Nick served as the Emergency Management Coordinator (EMC) at the Conference of Boston Teaching Hospitals (COBTH). As the EMC, he coordinated and communicated the response plans for various incidents and events that impacted or involved COBTH member hospitals. He also represented COBTH member hospitals in the regional planning for preplanned events including the Boston Marathon, July 4th, and First Night.
Last year, Nick was elected Chair of the Boston Preparedness Coalition (Boston HCP) where he served as a lead advisor for the coalition. Today he is Co-Chair of the COBTH Emergency Management Committee.
Nick received his Bachelor of Science degree in Emergency Management from Massachusetts Maritime Academy. During that time, Nick served as a Lieutenant Emergency Medical Technician (EMT) and provided training to ambulance crew and oversight on patient care.
Akriti Bhambi, MHA
Director, Policy and Government Advocacy
Akriti Bhambi contributes to the development and advocacy of healthcare policy and regulations to support MHA’s members and the wellbeing of their staff and patient populations.
Previously, Akriti served as Chief of Staff for Massachusetts State Representative Marjorie Decker and the Committee on Mental Health, Substance Use and Recovery. During her tenure with Representative Decker, Akriti worked on several pieces of legislation that were eventually signed into law, including gun safety measures and an expansion of cash benefits for low-income families. She oversaw committee work that supported increased access to behavioral health treatment for students, justice-involved populations, and individuals in recovery from substance use disorder. Prior to her work in the Massachusetts House of Representatives, Akriti supported the Ministry of Education in Chile as it released a national curriculum reform package.
Akriti is a graduate of the University of California, Davis and the Harvard Graduate School of Education where she focused her research on the effects of organizing and new media on policymaking.